// About Service

Discovery Phase

Identify current and future stakeholders. Capture high-level requirements and understand the functional needs and desires for each stakeholder.

Isolate business processes that will likely be affected by the initiative. Determine if new processes are necessary, or how existing processes may change.

Information Identify existing data repositories and explore how they will be impacted by the initiative. Review business rules and security issues to form an appreciation of the future data model and application environment.

Technology Determine the current technology status of the organization for each area that may be impacted by the initiative. Understand the capabilities, strengths and preferred direction of the client's Software applications are key assets to the people, businesses and organizations that ount on them. To maximize an application's lifetime, it must evolve so it continues to serve the business and the user community while operating reliably.

SattvaIT SupportSuccess! service is designed to allow an organization to outsource support of custom software programs, whether developed by us, developed "in-house" or built by another outside firm. SupportSuccess! is structured to address the three major issues that are encountered with custom systems: